IcedHost reviewed.
Reliable host with top-tier support, but aging hardware and limited game selection lag behind competitors.
Score breakdown — three components, weighted
Updated monthly · See methodologyReviewers consistently rate support 9 or 10 out of 10, with specific agents praised for going above and beyond - finding issues in minutes that customers spent hours trying to fix.
Multi-year customers praise IcedHost's rock-solid uptime and exceptional support, but the aging hardware (Ryzen 3600 era) and limited game selection mean competitors now offer better performance for similar prices.
“I used these for over a year and i never had any real issues. Had the odd crash but that cant be helped. When i did have an issue it was small things and they fixed it within hours usually. I had a modded rust server and theyre known for bad performance if done wrong. But the worst performance issues i had was my own fault as i ran out of ram and needed more. Very little lag and stuttering. Very few crashes.I used shockbyte first and had nothing but trouble. Over 1yr i lost atleast a month to downtime. On here i lost maybe 2 days over 18m I can not reccomend them enough.”
— luke restall · verified review“I will try to be as fair and transparent as possible here. Having used IcedHost for 3 or so years, they have been rock steady. The support is good (I'd go as far to say 9/10), and generally no issues with up time. Casey especially is very helpful and I hope they recognise this.However, some huge downsides I'm starting to see. Mainly, the age of their hardware, and the cost of their offering. They are simply not as competitive as they were 3 years ago.For dedicated servers, the cheapest you can get is a Ryzen 3600 (launched in July 2019). Similar hosts are offering Ryzen 7600x (launched September 2022) for similar prices or better. As a server owner, and comparing performance on comparitive machines elsewhere, its night and day, server fps can be 8 times higher.Other places have the exact same cosmic guard DDOS, so its not enough to justify the price. Same goes for service, I'd argue others are better and have far better communication via discord.I really hope IcedHost actually do some competitive anylysis and upgrade their lower end stock ASAP, as their hardware is old and end of life at this stage. It's getting harder to continue to use IcedHost due to this, and some upgrades are needed in 2025. The 3600 really needs replaced with 7600 (Zen 4 or above). If you had something like a 7600 for the price of the current 3600, then I personally would be looking to buy at least 1 or 2.”
— Rusty Bear · verified review“I was renting a rust server and typo'd my account email info. It was a mess. Casey went above and beyond to help me out and get everything straightened out. He fixed one thing after another until he was satisfied I was up and running like I was supposed to.”
— kenneth king · verified review“Ivan found a issue I have been looking for. I have been looking for it for 15 hours and he found it in under 10 mins thank you so much”
— Azim Hi · verified review