Citadel Servers reviewed.
Survival game host where support staff will literally join your server to fix problems.
Citadel Servers — ready to sign up?— 296 reviews · 4.3 ★Visit Citadel Servers →
Citadel Servers ranks #95 of 106 tracked modded Minecraft hosts, with an Below average-tier composite score built from real customer reviews, satisfaction signal, and measured CPU performance.
Score breakdown — three components, weighted
Updated monthly · See methodologySupport staff have spent 8+ hours on single tickets, logged into game servers with customers to test configurations, and provide 24/7 live chat availability - even at 3am. This level of hands-on help is rare in the industry.
The positive reviews are remarkably detailed, describing support experiences that go far beyond industry norms. A 69% satisfaction score suggests some inconsistency, but the enthusiastic customers describe genuinely exceptional service.
“After looking into a few web hosting companies, I decided to go with Citadel servers for my rust server and haven't looked back since. The team has been incredibly helpful and supportive with the changes I have been trying to make on my server and I am quite pleased with the level of assistance I have been receiving. I appreciate the convenience of having support at any time of the day, especially since it is my first time hosting my own server. I frequently ran into road blocks which the chat support team politely and promptly handled. Overall, I feel that the value for money is great and would recommend Citadel servers to anyone looking to host a server for the first time.”
— NewFish TV · verified review“One of the best customer services i have experienced with server-hostings. The live chats are super nice and you always get quick help”
— Deehain · verified review“I decided to go with Citadel with hosting my Arma 3 dedicated server after hearing great reviews. I initially had trouble setting up the server due to my own inexperience, breaking a few things on my end.So I decided to make a ticket. Luckily the support agents were quick to respond with relevant information, and in a day I had a professional response in which the technician troubleshooted my server and removed some broken mods that I had added, even providing screenshots from the Arma 3 Launcher Client to illustrate their points, and even going so far as to make a few changes to aid server stability.Majorly majorly impressed with Citadel's support.”
— MZ · verified review“Anytime there is an issue with my server, my issues get handled so QUICKLY! Cully is the best!”
— Honie Honie · verified review